April 2008


As part of a plan to increase overall stability of the grid today during peak usage hours, our operations team will make some changes at 1:00pm SLT that will reduce overall database load and create a more reliable experience for everyone. As a side effect of these temporary changes, some […]

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[RESOLVED 04:21 AM PST] The faulty server is back in line, and you should see no more problems.*****We have seen reports that a number of our residents see inventory related problems, such as slow or no loading, problems in picking things up etc. Those same residents might find themselves unable to log back in if […]

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[6 April 08, 12:06 a.m. Pacific –teeple]Operations has completed the rerouting work. If you continue to notice or experience unusual behavior, please let us know by contacting Support.  Thank you for your patience this evening.[11:18 p.m. Pacific –teeple]Operations is still working with a handful of regions with problematic routing. We’ll keep you posted.*****[10:11p.m. Pacific […]

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[10:11p.m. Pacific –teeple]Operations is almost finished addressing the issue.  We’re down to about a dozen regions which are still showing one or more of these problems.*****There are a few regions which are currently experiencing issues with teleporting, rezzing, loading and/or changing appearance, loading inventory, and transactions. We are working to return these regions to […]

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[11:15 AM 04/05/08  –teeple] We’re running thorough internal checks in anticipation of an end to the widespread service outage reported separately. However, at this point, we have no reason to believe there are any internal repairs we can make to relieve the outage, so we’re merging the two articles. Please see here for updates.[06:57 […]

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[12:55 PM –teeple] We’re open. The outage has been successfully addressed by our service provider. Traffic has been diverted around a faulty router within a major internet carrier’s facility. Please be patient logging in for the next few minutes until the initial surge of logins has been processed. If possible, ride the login […]

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